Monixa Terms & Conditions

Users must provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted under your account shall be deemed your responsibility.
• Users must be at least 18 years old to use the website or make purchases. reserves the right to suspend or terminate accounts found to contain false, misleading, or incomplete information. .

• Orders are subject to product availability.
Payment must be completed through the available payment methods.
• Orders may be canceled before processing; cancellations after processing are subject to our Return & Refund policy.

• Delivery timelines are estimates and may vary.
• Monixa is not responsible for delays caused by couriers or unforeseen events (Force Majeure).
• Risk passes to the customer upon delivery.

Returns must strictly comply with Monixa’s Return & Refund Policy (link provided on the website).
• Refunds will be processed according to our stated policy.
• Certain products may be non-returnable for health or hygiene reasons.
Monixa reserves the right to inspect returned items before approving a refund.

Users agree to use the website solely for lawful and legitimate purposes.
• Any misuse of the site, including fraudulent activity, is prohibited.
Users are responsible for complying with all applicable laws and regulations in Oman and their country of residence.
Misuse of the website may result in suspension or permanent termination of access.

• Monixa is not liable for technical errors, service interruptions, or delays caused by external factors.
To the maximum extent permitted by applicable law, Monixa disclaims all liability for indirect, incidental, or consequential damages arising from the use of this website or services.
Monixa does not guarantee uninterrupted, error-free, or virus-free operation of the website.

All website content, including trademarks, logos, images, text, designs, and software, is the exclusive property of Monixa or its licensors.
Unauthorized reproduction, distribution, modification, or use of any materials is strictly prohibited without prior written consent from Monixa.

• Customer support is provided according to the availability and scope described on the website.
• Support staff may refuse service if abusive or unlawful behavior occurs.

Our website may contain links to external sites not operated by Monixa.
We do not endorse, control, or assume responsibility for the content, policies, or practices of third-party websites.
Users accessing such links do so at their own risk.

By using our website, you consent to Monixa’s Privacy Policy, which explains how we collect, store, and process your personal information.
We use cookies and similar technologies to enhance user experience, improve website functionality, and analyze usage.

You agree to indemnify and hold harmless Monixa, its affiliates, employees, and partners against any claims, damages, losses, or expenses arising from your misuse of the website, violation of laws, or breach of these Terms.

If any provision of these Terms is deemed invalid, unlawful, or unenforceable by a competent authority, the remaining provisions shall continue in full force and effect.

These Terms & Conditions are governed by the laws of the Sultanate of Oman.
Any dispute, controversy, or claim arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Oman.
This does not affect any mandatory consumer protection rights available under the laws of the costomer’s country

• Monixa reserves the right to amend, update, or change these Terms & Conditions at any time without prior notice.
• Continued use of the website constitutes acceptance of any updated terms.